mh2design Forums

Hello there :)

My name is Alan and I have been building a website in joomla the site is http://www.theconclaveguild.com (http://www.theconclaveguild.com) and I have been trying to install the module.
Firstly theres no problem with the module installation, I ma getting the error saying that the server is offline.... Now reading from other posts here, I will assume that this is because my Webhost http://www.servage.net (http://www.servage.net) have certain ports blocked.

How do I go about finding what ports I need unblocking? bit of a noobish question  :-[

I do have the following:

Server Address: 87.117.194.107:9259
Query Port: 2091 (For webpost)

Any help would be greatly appreciated

I popped on your TS to speak with you about this but you were not there.

I did an open port search and did not find that your TS server had one of the standard open port for the Web post. 
2091 is not open for query.

Here are the steps to get everything working:
• You will need to contact your Teamspeak provider and ask what the query port is.
In the server.ini file under the "[Main Config]" heading there is a setting called "TCPQueryPort", this is the port that you will need (ie: 51234)
• Add that port into the backend configuration

If the server does not show up after this, you will need to contact the web host and ask for a TCP outbound connection to be opened up past their firewall on the port from the server.ini (ie: 51234)

If you are still having problems after this, please feel free to contact me and I will see if there is anything else I can figure out. 

Thanks for the quick response Mick, I will get on to this right away...

Had an email response to my Query with my host.

Hello Alan,

TCP port 2091 is open on the server.
Thank you.


Kind regards,
Nick, Servage Hosting


Any other suggestions?

I did a quick scan of the port on your Teamspeak IP and port 2091 is not accessible there. 

Are you sure that is the TCP query port? 

Who is your Teamspeak provider?

Heres some of the details I have

Server IP: 87.117.194.107
Server Port: 9259
Server Address: 87.117.194.107:9259
Query Port: 2091 (For webpost)

The provider is called http://www.darkstarllc.com/

I posted a message to their support asking about the open port.  When I get some information back from them I will forward it to you.

Thanks Mick :)

All help is most appreciated :)

I have jumped on your TS a few time and have not been able to catch you there..

OK .. I have the answer for you and I have it verified on this site.

The port was 2091 and is now 9259

If it does not work, then you will need your host to open that port on a TCP outbound connection.  After that, you will have a working status block.  :)

omg!! thanks very much Mick! its all working now.... sorry I havent gotten to talk to you on TS but being from the UK I am at work during the the day.

No problem ... glad I could be of assistance! 

Enjoy the module!

Hi Mick, I have the same problem. Im making the web http://www.clandsf.net/ (http://www.clandsf.net/) and appears the message "the server is offline...."

My provider gives me this details:

IP: 213.149.252.196:8777 (ts6.nls.es:8777)
Query Port: 51235

I checked all things and I tried another TS modules for joomla... all times the same :( So I think that the problem is not in my joomla web.

My provider saids that the ports are open, ¿can you check it or explain to me the way for do it?  :)

I took a look at your Teamspeak and the ports are correct.  The problem it seems is that your web host has the outbound TCP connection blocked. 

The request that you have to make to your web host is as follows:

-------- cut here -------------
Please open port 51235 for outbound TCP connections.  I will be using this to query my Teamspeak server.  If you are still concerned about security, can you please at least open the ability to connect to 213.149.252.196 TCP on port 51235.
-------- cut here -------------

That is a pretty standard request for any hosting company.

Let me know what they say, if necessary I can contact them as well for you.

Thanks a lot Mick, I will say you how it finish  :)

The port is open now and TS module can work (but only special members can see it for the moment)

My provider saids that he will check the web server and if the TS module affects the performance of the server he will close the port ??? (I hope this can't be a problem)

Thanks again for your help Mick :)

No problem .. I hope it works out for you.  I cannot see how it affects performance .. but hey.  :)

Hey there Mick... Nice support on the site. :)  One thing I noticed is that, for some reason, Firefox didn't display the letters to register, I had to use IE (which is an unusual circumstance! LOL).

Anyway I am attempting to use the TS mod.  I used your "form letter" to the last person (using my IP & port) and my host (Host Gator) said they opened the port but I'm still getting the offline message.

The TS server is ts21.gameservers.com, port 8806 and I used another site that determines the TCP port and it reported the default 51234.  The Joomla site is at http://www.ut3online.com.  I also tried entering the IP address that returned from a ping (8.9.6.26) as the Teamspeak Server Address in the module but neither seem to resolve the issue.  Is there something special I need to do with the Server WebPost PostUrl inside of the TS server admin area?  I had it pointing to http://www.ut3online.com and I tried blank but neither worked.

Thanks for any help and the great tool!

John / Wanderlust

Just for reference, here's the message I sent:


Edit:

N/M I'm a moron! LOL I submitted the 51235 and didn't change it to 51234 and took the post for me to realize that. heh  I'll ask for 51234.

John / Wanderlust

It's working... my only thing.. heh  I have no problem supporting people who do their work with linking (I host 2 radio stations, one I'm doing for charity and the other is a Vietnam based station for vets and free stuff like the UT3 server).  Can I donate something to get rid of the header graphic?  I know I could probably remove the code but that's not cool.

I don't mind the footer part of where the script comes from but throwing out the graphic kind of detracts from a site when it doesn't fit well and I'm going to revamp the site this week to make it a even more UT like.  You have the footer with the link (that's completely cool) but I'm anal about things like inserting graphics. heh

Thanks for a great script. :)

John / Wander

I am glad that you got it figured out.  Donations are always appreciated and if made, I can remove the footer by request.  In the back end of the module is a paypal donate button.

Just an FYI, I have made it so the top graphic is configurable to the end user's needs.  It can be turned off or changed by replacing the file at:
site/modules/mod_mh2teamspeak/images/mh2_client_logo.gif

Cool!  Thanks for a great product and the support.  Sorry if that didn't come off nice, I tried to make sure I didn't sound mean or anything and removing the image worked great, I have no intention of removing the footer (even with a donation)...you did a great job and deserve the credit, I just didn't want the header graphic. heh  :)  If the TS server starts moving along and I don't kill it (I hope it does, the game server is finally starting to), I'll drop something your way.

It's rare to see someone put the time into questions and working on modifications (as I've read in other forums) for users and be completely open to it. :)

You did not come across negative at all!  I am glad that my product is getting out there and people are using it.  I have spent a long time trying to get my sites to look the way I want and finally gave up looking for items to fit my needs and started writing my own.

I like having the full control in the back end to make things look the way I want on the front -- so why not give the same to everyone else!

Thank you for the kind comments -- I am glad that I am coming across the way I wish to!

Next cool thing to hit should be the random graphics -- got some more modifications to make to it once I get done with a big project, but I think people will go ga ga over it!

Enjoy!

Hi Mick,

I have wrote in this thread because most of it deals with my same problem.  The module keeps saying server off line.

I run the ts server on a computer all by itself.

As described by the others in this forum, all my settings are the norm of ts, except for the ip of course.

I have a router, and all ports have been correctly opened, and set, and numbers confirmed.

The only thing I haven't done was email my service provider........I can't possible see why they would have anything to do with this as I have the ability to open and close ports on my router.

Any chance I'm missing something else that I may have overlooked?  The installation was perfect the first time, all info has been entered on the edit module page and numbers have been confirmed, yet it still says server off-line when it is on-line.

Would appreciate any suggestions. (Joomla 1.0.12)

Biter

If the TS is located on your a machine behind a router there are a few checks:
In the server.ini file there is a line
  TCPQueryPort=xxxxx

You will need to create TCP port forwarding in your router configuration for that port to the IP of the machine that TS is running on.

That should be all that is necessary.  If that does not work, please forward me the IP/Port and I can check a couple of things from here.

sending you an email at mh2 addy.

Biter

As this problem became more complicated, we continued through email, then Teamspeak.

I wish to express my thanks to Mick for spending such an amount of time on solving the issues with port numbers and routers.  His knowledge on the subject material is superb .

Mick, your time is appreciated, and your programming is worth every bit to use.  Thanks again and I hope to be in touch with you again in the near future.

Cheers!

Biter

No problem -- glad to help and thank you for the kind compliments.