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Title: Proceedures to follow when requesting assistance Post by: Mick on January 14, 2009, 03:25:42 PM Here is the minimum information to request assistance from MH2 Design. Without this information we cannot assist you.
Minimum information required for assistance: [1] Site URL [2] Detailed description of the problem [3] Detailed list of what other components/mods are running at the same time [4] What steps were taken to generate the detailed error. If you require MH2 to logon and check things out, I require the following sent via PM [1] Back End Administrator login ID and password. [2] FTP Login ID and Password. |