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    connection to db failed
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January 08, 2009, 07:32:12 AM *
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Author Topic: connection to db failed  (Read 425 times)
slboone
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« on: November 13, 2008, 08:07:37 PM »

Hi, I absolutely love your application, I just need to get it working! Smiley 

When I did the setup I used the master database setup option and then clicked the create tables link and everything worked like a charm.  The Database tab has Database Exist and Tables Exist noted at the bottom.


However, when I went to the Paypal section, entered my paypal address and then pressed the test IPN link I get an error message "connection to db failed*  (see below)  Any ideas whats up? 

The paypal connection appears to be working correctly as it will accept payments, I just don't receive any notification to the database.  (I did update the IPN settings in Paypal and verified them twice)  I am pressed for a resolution as we are trying to launch a Christmas campaign.  Any help you could provide would be wonderful!  Thanks,

Sondra

Oh...btw, I also paid to unbrand the software, however, the brand still remains on the page.  I wanted to do the minor link, but nothing changes on my website.


Debug mode activated

mh2Treasury Component

PayPal Instant Payment Notification script

See below for status:
----------------------------------------------------------------
Connection to db - **FAILED**
Assigning Post Variables
Opening connection and validating request with PayPal...
Connected to PayPal
Selecting database...FAILED - err:
Executing test query...FAILED
PayPal Receiver Email: sboone@slbga.com
----------------------------------------------------------------
If you don't see any error messages, you should be good to go!
« Last Edit: November 13, 2008, 08:15:22 PM by slboone » Logged
Mick
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« Reply #1 on: November 14, 2008, 06:19:25 AM »

If you are not at the latest version of 2.28, the first thing I would do is to upgrade.

I will be in the code later on today to add a new feature, if you are verified running 2.28 I will examine the issues you described.
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slboone
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« Reply #2 on: November 15, 2008, 10:02:18 AM »

Yes I was using 2.28 but upgraded to 2.29 and I am still having the same issue.  Thanks for checking into it.
 Smiley
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Mick
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« Reply #3 on: November 15, 2008, 10:21:10 AM »

Please provide me with the URL
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Mick
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« Reply #4 on: November 15, 2008, 10:43:14 AM »

OK --- Figured out what was going on with the DB failure. 

Please upgrade your product --- new version 2.30
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Mick
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« Reply #5 on: November 15, 2008, 10:51:52 AM »

Also, after upgrading to the 2.30 -- please make sure that you resave your configuration.
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slboone
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« Reply #6 on: November 15, 2008, 12:07:13 PM »

Man you are AWESOME!!!!  any chance you do custom work?Huh  you are wayyyyy awesome!  Heading to Joomla now to give you a big thumbs up!!!!
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slboone
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« Reply #7 on: November 15, 2008, 12:09:30 PM »

btw, the branding still remains....do i need to recreate the link to the page or something after I remove branding?
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slboone
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« Reply #8 on: November 15, 2008, 12:15:11 PM »

Worked like a charm, however, I never received the prompts asking if I wanted my name displayed.  Can you tell me how to activate them?  Thank you again!!!
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Mick
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« Reply #9 on: November 15, 2008, 12:20:47 PM »

Man you are AWESOME!!!!  any chance you do custom work?Huh  you are wayyyyy awesome!  Heading to Joomla now to give you a big thumbs up!!!!
Thank you and yes I do, depending on what you are looking for.

btw, the branding still remains....do i need to recreate the link to the page or something after I remove branding?
In the backend, after you check the branding, there should be an option for the type of branding you would like.  After you change that, you will need to save the config.

Worked like a charm, however, I never received the prompts asking if I wanted my name displayed.  Can you tell me how to activate them?  Thank you again!!!
Backend again, Custom fields.  If the user is logged in it will not request a name because it already has their user name.
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