Proceedures to follow when requesting assistance
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Proceedures to follow when requesting assistance
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Topic: Proceedures to follow when requesting assistance (Read 2718 times)
Mick
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Posts: 503
Proceedures to follow when requesting assistance
«
on:
January 14, 2009, 03:25:42 PM »
Here is the minimum information to request assistance from MH2 Design. Without this information we cannot assist you.
Minimum information required for assistance:
[1] Site URL
[2] Detailed description of the problem
[3] Detailed list of what other components/mods are running at the same time
[4] What steps were taken to generate the detailed error.
If you require MH2 to logon and check things out, I require the following sent via PM
[1] Back End Administrator login ID and password.
[2] FTP Login ID and Password.
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