Proceedures to follow when requesting assistance
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Author Topic: Proceedures to follow when requesting assistance  (Read 2718 times)
Mick
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« on: January 14, 2009, 03:25:42 PM »

Here is the minimum information to request assistance from MH2 Design.  Without this information we cannot assist you.

Minimum information required for assistance:
[1] Site URL
[2] Detailed description of the problem
[3] Detailed list of what other components/mods are running at the same time
[4] What steps were taken to generate the detailed error.

If you require MH2 to logon and check things out, I require the following sent via PM
[1] Back End Administrator login ID and password.
[2] FTP Login ID and Password.
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